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Experts Exchange- For some great tech solutions -My Profile is aobrien32 if you want to see how i helped some people with their technical issues recently.
TechRepublic- For all the latest IT news and gossip
Have you ever thought that you have been manipulated into answering survey questions to reflect a predetermined outcome? Be careful how your help desk surveys are worded.
Many free security utilities are restricted to personal or non-commercial use. Microsoft bucks that trend by giving license to home-based enterprises.
We all hear them advertized, and millions of people use them. Are remote access sites a blessing or a curse to user support professionals?
Jeff Dray addresses the challenges of returning to work after a long absence. How do you get back in the swing of things?
If you've been too liberal in giving admin rights to XP users, the improved User Access Controls in Windows 7 should help break the habit.
What do you consider the biggest challenge in a small - or even one-person - IT shop, and how do you handle it?
